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Customer Retention. Automated

A Look Back at 2017 - In Numbers

Posted by Polly Flinch on Jan 8, 2018 10:21:13 AM
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As we race forward into the new year, we took a moment to reflect on 2017. Here's a look back at an incredible year in numbers:

23.6 Million - number of automated emails deployed by retailers and brands using Windsor Circle

103,000 - number of orders processed directly from automators, alone

$9.7 Million - direct revenue generated from automators (based on last touch attribution)

21,931 - number of conversations client success had with clients

$40 Million+ - amount of additional revenue retailers and brands made with Windsor Circle's Predictive Marketing software

4 - number of team days this year, where we

  • picked up and sorted 100s of school supply donations for Crayons2Calculators
  • beautified 5 early learning center campuses in partnership with Durham's Partnership for Children,
  • packed over 400 books to be given to children as personal libraries for Book Harvest
  • took time to come together as a team working on and learning about team dynamics and focusing on product innovation as part of a Windsor Circle Hackathon

7 - number of new product innovations launched

1 - release of a new way to measure success: Revenue Lift

29 - number of product improvement releases

2 - number of new team members we welcomed this year

8.9 - the CSAT score we received for onboarding clients in 2017

Thanks for an incredible year and we look forward to creating and surpassing new goals in 2018.

Topics: Customer Retention, Our Culture