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Customer Retention. Automated

Announcing a new partnership with Lyris

Posted by Andrew Pearson on Jun 3, 2015 5:04:00 PM
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Lyris logoLyris, a global provider of digital marketing solutions, announced the availability of Retention Automation solutions designed to track, engage, and convert web shoppers into loyal customers. This solutions is immediately available for users of Lyris’ digital marketing applications.  Windsor Circle will demonstrate this new capability, and our 9 Pillars of Retention Automation framework, on a free webinar on Thursday, October 3rd at 1 pm EST / 10 am PST.

According to the Interactive Media in Retail Group (IMRG), global eCommerce sales will surpass $1.25 trillion in 2013. Therefore, online retailers require a growing degree of sophisticated techniques to properly market to and retain valuable customers.

The Lyris Retention Automation solution is focused on loyalty and empowers retailers with eCommerce transaction insights to effectively analyze purchase behaviors, automate retention campaigns, and build profitable segments. Lyris Retention Automation is delivered in partnership with Windsor Circle, a leading provider of Retention Marketing Automation software.

“Our aim is to provide better segmentation and remarketing capabilities, instantly, to retailers through powerful automation of web browser and eCommerce data analysis,” said Alex Lustberg, Lyris CMO. “Our relationships with Windsor Circle... demonstrates our commitment to powering data-driven campaigns that increase revenue conversions at every stage of the customer journey."

Lyris Retention Automation

Lyris Retention Automaton now leverages Windsor Circle data to automatically populate a retailer’s Lyris application with highly-targeted customer segments directly from a leading eCommerce platform, including best, loyal, and churning customers.

“This is great news for our clients,” added Sogge. “Online retailers that use eCommerce platforms like Magento can now also use Windsor Circle in conjunction with Lyris to help them make sense of all that data and deploy effective, segmented, automated, and personalized marketing campaigns through Lyris.”

Windsor Circle has launched 10 pre-packaged integrations between Lyris and the following eCommerce platforms: Magento, 3dcart, AspDotNetStorefront, CommerceV3, BigCommerce, Channel Advisor, OrderMotion, Shopify, Volusion, and Yahoo Stores. Windsor Circle will soon release pre-packaged integrations to Demandware, Netsuite, Hybris, and other eCommerce platforms.  Merchants using other eCommerce platforms, including in-house or custom software, can leverage Windsor Circle’s data feed to access customer, product, and purchase history data within Lyris applications.

About Lyris

Lyris is a global provider of digital marketing solutions that help companies engage with customers in more meaningful ways. Lyris products and services empower marketers to design, automate, and optimize data-driven interactive marketing campaigns that facilitate superior engagement, increase conversions and deliver measurable business value. Lyris' high-performance, secure and flexible digital marketing platforms improves marketing efficiency by providing automated digital message delivery, robust segmentation, and real-time social, mobile, and interaction analytics. The Lyris solutions portfolio is comprised of both in-the-cloud and on-premise solutions - Lyris HQ, Lyris LM - combined with customer-focused services and support. More than 5,000 companies worldwide partner with Lyris to manage and execute sophisticated digital marketing campaigns across email, social, Web and mobile channels.

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