Customer Retention. Automated

It's that time of year again! Once a quarter we take a full day off from building the Center of the Retention Automation Universe to together to bond across teams. We give back to the Durham community by spending an afternoon with local charities focused on early childhood education and development.

A few weeks ago the Windsor Circle team headed to Raleigh for its premier digital strategies conference - Internet Summit. We spent two days with more than 2,000 conference goers, seeing many familiar faces and making plenty of new friends along the way. It's always a great time getting to chat with other Raleigh-Durham marketers and learning about the latest trends in the digital world. All of the swag, celebrity keynotes and bumping after parties didn't hurt either.

It's no secret that here at Windsor Circle we are evangelists for brightly colored clothing. Specifically, the bright green pants that have come to be our signature "look" wherever we go. Some love them, some don't, but as far as we know, green pants are always a fashion "yes" in our stylebook.

Over the years many lucky retailers, friends and loved ones have acquired a pair of the elusive green pants and are constantly looking for ways to incorporate their pairs into every aspect of their lives. With Halloween coming up, we're here to help fellow green pants owners craft the perfect costumes. Happy haunting!

We recently hosted the Holly Jolly Holiday Retention Strategies webinar with Steve Olenski of Oracle, Cortney Wright of Artbeads.com and our own VP of Marketing, Andrew Pearson. Steve shared great insight from the “Turning 2014 Holiday Trends into 2015 Revenue” report by Oracle Marketing Cloud and Edison Research, while Andrew and Cortney discussed holiday retention strategies, including successful campaigns run by Artbeads.com last holiday season.