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Customer Retention. Automated

Relax. Windsor Circle’s got you covered for eTail West

Posted by Yuyi Li on Feb 9, 2015 10:40:00 AM

Relax. Windsor Circle’s got you covered for eTail West 2015 

"Wait a second…I haven’t registered yet..."

Have no fear – Windsor Circle would like to invite you to the conference by giving you 25% off your conference ticket! Just use the code: ETW15WINDSOR when you register.

For those who have registered…

It is a bright 70 degrees in Palm Springs. You are sipping a cold drink, and it feels like vacation. Then it suddenly hits you that for the next couple of days…you will be shuffling and hopping from booths to numerous conference sessions, connecting with people from all across the eCommerce retail industry. You look at the conference agenda and start to think of a game plan.

Keep soaking in the sunshine and relax, because our green pants lovin’ team at Windsor Circle is prepared and ready to prep you for eTail West. Here are some interesting conference sessions that will add some spice to your time at eTail West 2015. 

Email Optimization Summit: Content, Design, Mobile, & CRM

Tuesday, February 17th - 10am & 2:55pm

Interactive Roundtables: Join Windsor Circle at Table 4. We will be there to solve all of your email challenges. Bring it on!

Omni-channel and Growth Strategies

Email & Mobile: Takeaways from the Holidays and Tips for Improving in 2015

Wednesday, February 18th - 10:45am

With the increased use of smartphones and tablets, emails and mobile shopping are becoming hot topics in the retail industry. In this session, Silverpop will discuss responsive email design techniques, customer onboarding programs, mobile store payment, and browse/cart abandonment for mobile users.

The Digitization Of In-Store To Maximize Revenues

Wednesday, February 18th - 2:45 PM

In-Store Panel Discussion: In this interactive session, you will learn ways to utilize sales channels by integrating digital initiatives with in-store experiences. Experts in the field will discuss the challenges, successes, key initiatives, mobile influences, and impacts associated with this integration.

Innovation & Transformation

Thursday, February 19th 12:35pm

User Experience Kick-Off Panel Discussion: Having A True User Experience Lens: Putting Your Customer First

Knowing your customer is a key component for customer retention. In this session, panelists will talk about the challenges and successes of curating the best customer experiences, with a focus on perspective shifts in various project channels.

The Evolution From Mass To Personal: The Personalization Journey 

Thursday, February 19th - 2:30pm

Personalization Panel Discussion: In this panel, you will learn all things personalization. Panelists will talk about tools that help retailers establish the perfect degree of customer personalization and segmentation strategies to aid that process. You will also learn about topics associated with site personalization.

Mobile, Social & Digital Innovation Strategies 

Friday, February 20th 11:00am

Moving From "Big Data" To Actionable Customer Analytics

You have lots of post-purchase data – aka “big data”. How do you utilize this data and convert it into a useful way to retain customers? You will come out of this session with some solid ideas on how to create personalized, on-site buying experiences for customers.

With this guide, you’ll be able to work hard and have lots of time to play or simply relax in Palm Springs. See you at eTail West. Don’t forget to look for the green pants!

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